Hi,
Since 1 month I am having troubles with all my Windows7 VMs. When I try to reboot them they hang on "shutting down" and they never restart.
The problem happens on all my servers (ESXi 5.1-914609) but it does not affect Windows 2k8, SBS2008 nor SBS2011, only Windows 7.
I have tried to update VMTools to the last version, uninstalling VMTools, disabling the service but I can't find a solution. But rather than finding a solution, I would like to find the cause of it ! It worked perfectly for 6 months and then... something happened. Could it be a windows update?
Here is the vmware.log :
2013-03-13T15:36:43.196Z| mks| I120: SOCKET 4 (77) Creating VNC remote connection.
2013-03-13T15:37:25.541Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.542Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.590Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.590Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.590Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 45
2013-03-13T15:37:25.591Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 45
2013-03-13T15:37:25.591Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 47
2013-03-13T15:37:25.592Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 47
2013-03-13T15:37:25.592Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 43
2013-03-13T15:37:25.592Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 43
2013-03-13T15:37:25.592Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 42
2013-03-13T15:37:25.593Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 42
2013-03-13T15:37:25.593Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 59
2013-03-13T15:37:25.593Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 59
2013-03-13T15:37:25.593Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 65
2013-03-13T15:37:25.594Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 65
2013-03-13T15:37:25.594Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.594Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.917Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.917Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.918Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 45
2013-03-13T15:37:25.918Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 45
2013-03-13T15:37:25.918Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 47
2013-03-13T15:37:25.918Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 47
2013-03-13T15:37:25.918Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 43
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 43
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 42
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 42
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 59
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 59
2013-03-13T15:37:25.919Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 65
2013-03-13T15:37:25.920Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 65
2013-03-13T15:37:25.924Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:25.925Z| vcpu-0| I120: CDROM: Emulate GET CONFIGURATION RT 2 starting feature 0
2013-03-13T15:37:29.789Z| vcpu-0| I120: Guest: toolbox-dnd: Version: build-782409
2013-03-13T15:37:29.790Z| vcpu-0| I120: GuestRpc: Channel 2, guest application toolbox-dnd.
2013-03-13T15:37:31.808Z| vcpu-0| I120: GuestRpc: Channel 2, unable to send an rpc.
2013-03-13T15:37:31.808Z| vcpu-0| I120: GuestRpc: Reinitializing Channel 2(toolbox-dnd)
2013-03-13T15:37:31.808Z| vcpu-0| I120: GuestRpc: Channel 2 reinitialized.
2013-03-13T15:37:31.808Z| vcpu-0| I120: GuestRpc: Channel 2 reinitialized.
2013-03-13T15:52:39.623Z| vcpu-0| I120: TOOLS installed legacy version 9216, available legacy version 9217
2013-03-13T15:52:39.623Z| vcpu-0| I120: TOOLS manifest update status is 2
2013-03-13T15:52:39.623Z| vcpu-0| I120: TOOLS can be autoupgraded.
2013-03-13T15:52:39.623Z| vcpu-0| I120: TOOLS VM tools upgrade policy "manual"
2013-03-13T15:52:39.653Z| vcpu-0| I120: TOOLS autoupgrade protocol version 0
2013-03-13T15:52:39.661Z| vcpu-0| I120: GuestRpc: Reinitializing Channel 0(toolbox)
2013-03-13T15:52:39.662Z| vcpu-0| I120: GuestRpc: Channel 0 reinitialized.
2013-03-13T15:53:00.888Z| vmx| I120: Tools: Tools heartbeat timeout.
2013-03-13T15:55:39.664Z| vmx| I120: GuestRpcSendTimedOut: message to toolbox timed out.
2013-03-13T15:55:39.664Z| vmx| I120: Vix: [10836 guestCommands.c:1926]: Error VIX_E_TOOLS_NOT_RUNNING in VMAutomationTranslateGuestRpcError(): VMware Tools are not running in the guest
Any idea would be appreciated ![]()
